Network Security and Malware Upgrade

Hope you're doing well today. As part of our commitment to provide the best possible infrastructure for your services, we're sending you this notice to inform you of some upcoming network maintenance in our Data Center. Please read the following details carefully: Maintenance type: Networking What's being done:In order to strengthen our network ... Read More »

15th Feb 2016
Our office internet provider.... is back online!

If you didn't have a chance to read through our previous announcement... our office wireless and cable internet provider was offline for what seemed like most of the day on Monday Dec. 27th.   As a result we got a bit behind with client requests.Sorry about that!Our office has full access once again and we're almost caught up!Please accept my ... Read More »

28th Dec 2015
WPBlog Support Office Internet Down

Happy holiday's!Just wanted to send a quick note and let all the WPBlogsupport customers know that we are a bit behind in tickets today.....  and it wasn't because we got to take some extra time off :-)Our office INTERNET provider had major problems today that caused a wide part of Ottawa to be without Wireless Internet, Office, Internet, Home ... Read More »

27th Dec 2015
WP Blog Support By Email Active Again

We've turned the "WordPress Support by Email" feature back on!For the last week there was an error at our support desk email provider that was causing some problems for the Help Desk software.    Normally when a support request is sent by email it is deleted after is has been added to the support ticket list.   This wasn't happening last ... Read More »

22nd Nov 2015
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