PHP and mySQL software upgrades

All WPonlyhost.com servers will be undergoing PHP and mySQL software updates the week of July 11, 2016.   The software updates will be done during the early hours of each morning and may result in your site being unavailble for 15-30 minutes.   We're doing the updates to ensure that all our machines are running the latest stable release of PHP ... Read More »

11th Jul 2016
No New Emails In My INBOX

There is an issue Level 3 communitcations which is a large Internet Backbone service and inbound email.   At present customers who are being served by Level3 are not getting email outed to to the mailservers.    Level 3 is aware of the problem and our technicians are working as closely with them to get things fixed up.I apologize ... Read More »

26th May 2016
Tickets By Email

If you opened or replied to a support ticket by email this week.... we probably didn't get the message!    Sorry by the email import function in our HelpDesk Software was on the fritz and if you opened a new ticket by email or replied to a ticket by email your account wasn't being updated.    We're working with the software provider to get ... Read More »

20th May 2016
Tickets and Support Replies Made by Email

If you opened or replied to a support ticket by email this week.... we probably didn't get the message!    Sorry by the email import function in our HelpDesk Software was on the fritz and if you opened a new ticket by email or replied to a ticket by email your account wasn't being updated.    It's all fixed now, but the backlog of emails my ... Read More »

4th Mar 2016
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