WordPress Managed Hosting FAQ

WordPress is special and needs a special kind of web host. Using a cheap shared hosting plan for a couple of dollars a month is asking for trouble. If you aren’t setup yet with a proper web host select from our list of recommended hosts.

Sure! Our WordPress Support plans allow us to manage and maintain your site where it’s hosted.

If you’ve got more than 3 WordPress Blogs installed select the Enterprise Plan. Otherwise contact us for a quick strategy session. If you’re in the WordPress business, like theme/plugin developers and hosting services companies we have a preferred partner program that might fit too.

You can use any major credit cards including Mastercard, Visa, Discover, and American Express. After we start managing your WordPress Sites your cards are auto-charged each month on a recurring basis until you decide to cancel or upgrade your plan. For your records you’ll also receive a monthly invoice reminder 7 days before your card is charged. Payment is due 7 days after the receipt of that invoice.

We’d hate to see that happen, but if it does all you need to do is login to your billing account and use the cancellation request button. If your card happens to get auto-charged and you weren’t planning to renew. Don’t sweat it. Just get in touch with us as soon as possible and we’ll issue you a full refund.

We offer a 100% fully guaranteed refund during the first 30 days of service.

Yes we do! Use the Affiliates link below, or signup for one of the WordPress Support Plans to automatically be enrolled as an affiliate.

The simple answer is that we fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress versions, but sometimes the results of an update are unexpected and things break. In those rare scenarios, we quickly repair the issue and contact the plugin or theme author so they can work on patching the issue.

Sure! Add additional WordPress plugins and themes. It’s your site. Post as often as you want, include advertisements and affiliate links, create a monthly podcast and build your email list with Landing Pages. If all those word are too advanced for you don’t’ worry, that’s what we’re here to help you learn and implement with our WordPress Training Tutorials.

You can ask us as many questions as you’d like in sequence, and if your request is covered by your site management plan, then we’ll take care of it right away. There’s no limit to the number of tasks we perform as long as it’s covered by your monthly plan. Sometimes we’ll refer you to an article, or just send you a quick answer of our own for times when you have a question. If your support request isn’t covered by your plan, we’re happy to give you an estimate for completing the work you need done, or can quickly upgrade you to a higher plan. In short, send us a note whenever you think we can make your life easier.

There are certainly cases when good people like you like to manage your own WordPress sites, and don’t need ongoing services. If you just need help configuring a plugin, moving your website to a new web host, or cleaning up a hacked website, check out our a la carte service options.