There is an issue Level 3 communitcations which is a large Internet Backbone service and inbound email. At present customers who are being served by Level3 are not getting email outed to to the mailservers. Level 3 is aware of the problem and our technicians are working as closely with them to get things fixed up.I apologize ... Read More »
If you opened or replied to a support ticket by email this week.... we probably didn't get the message! Sorry by the email import function in our HelpDesk Software was on the fritz and if you opened a new ticket by email or replied to a ticket by email your account wasn't being updated. We're working with the software provider to get ... Read More »
