Hope you're doing well today. As part of our commitment to provide the best possible infrastructure for your services, we're sending you this notice to inform you of some upcoming network maintenance in our Data Center. Please read the following details carefully:
Maintenance type: Networking
What's being done:In order to strengthen our network against malicious activity, we are re-configuring our upstream providers for better response, detection and resolution of network based attacks. During this procedure, clients may experience intermittent connectivity and latency as our network configuration is altered.
Maintenance Window:
Start - 2/18/16 @ 19:30 UTC (2:30PM EST)
Finish - 2/18/16 @ 20:30 UTC (3:30PM EST)
Estimated Downtime:
We have engineered the network to be redundant in many layers and it is this redundancy which allows us to perform these procedures without any anticipated downtime, but as a precaution from any unintended side effects, we are bringing this maintenance to your attention.
No downtime is expected, but if any does occur, our team will be doing their very best to mitigate the effects on our clients. Clients may experience intermittent connectivity, latency, or packet loss for 10-15 minutes during this procedure.
Thank you for taking the time to review this maintenance notice. If you do have any questions or concerns about this procedure and how you may be affected, please don't hesitate to contact our support team for more details.
Monday, February 15, 2016
